Best Western Hotel Principe di Lampedusa

Spacious room with a view of the Piazza, good breakfast, firm bed and comfortable pillows, fluffy and white towels, large sink with borders for cosmetics, double insulation windows, proximity to monuments and churches in historical centre. Helpful, efficient and friendly staff (alphabetical order): Julia – for providing useful highlights of interesting places to visit Luciano – for bringing my luggage to the car for the airport; Manuel – for briefing upon arrival and facilitating transport arrangements for very early departure to the airport and allowing me to use his personal mobile to call the service provider; Valentina – for being an excellent translator for the recipes provided by Rosi; Vicenzo – for kindly providing towels and extra pillows late in the evening; Rosi – for kindly providing 2 recipes and a breakfast pack for my early departure, and for the good service of the breakfast team; and Grosso and Lily – the kind and well-behaved dogs of the neighbors patiently waiting for their breakfast. Bravo and many thanks to the team!

Central location with 24-hour manned reception desk. Situated close to some great bars and restaurants. Walking distance to many main sites and to access local transport. Warm welcome from friendly staff. Clean, good-sized room with plenty of storage. Super walk in shower, quality of towels, and very comfortable bed.

Everything about this hotel exceeded our expectations. The location was ideal - close to everything we wanted to see but slightly off the beaten track so it was quiet. Safe area. Staff were, without exception, wonderful. They went above and beyond, always gracious and smiling. They gave us help choosing restaurants and even made reservations for us. They patiently helped me with my Italian, even though their English was perfect! Breakfast was delicious. The room was spacious, good closet and drawer space, good space for toiletries on the sink.

I cannot find a single negative thing to say about the hotel: a taxi was arranged to bring us there from the airport and the driver was super-friendly pointing things out along the route. The hotel staff were extremely friendly and welcoming, greeting us by name as we arrived. Our room was superb - huge and with a little terrace we could have used privately at another time of year. The bathroom was spacious and very well appointed. Fabulous "proper Italian" breakfast of sweet pastries and good strong coffee (although there were more "Northern" options available - cereal, cheese, eggs, ham) was served between 7 and 10. As you would expect from a property in Italy, the entire building was spotlessly clean Location was splendid; just a short walk to the very heart of the city but tucked away from traffic noise in a small piazza. I could not recommend this hotel highly enough and have already sent its details to several friends.

The breakfast was a nice surprise. The location was perfect for seeing the sites and getting around by foot. The rooms and common areas were nice and clean. In general (with one exception), the staff were exceptionally welcoming and lovely.